Thank you for shopping with Your Shipper Ecommerce Store. We aim to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, please read our Refund and Returns Policy below.

Returns:

  • You have 30 days from the date of purchase to return an item.
  • Items must be unused, in the original packaging, and in resalable condition to be eligible for return.
  • Some products may be exempt from returns due to hygiene or safety reasons. These items will be clearly marked on the product page.
  • To start the return process, please contact us at shahidrasool8876@gmail.com or call +61 466 800 020. We will provide you with a Return Authorization (RA) number and further instructions.

How to Return an Item:

  1. Contact our customer service team at shahidrasool8876@gmail.com or +61 466 800 020 to initiate the return.
  2. You will receive a Return Authorization (RA) number and return instructions.
  3. Pack the item securely in the original packaging.
  4. Include a copy of your receipt or proof of purchase with the return.
  5. Send the return to:
    • Your Shipper Ecommerce Store
    • 13A Myaree Way, Duncraig WA 6023, Australia

Refunds:

  • Once your return is received and inspected, we will process your refund to the original method of payment within 7-10 business days.
  • Please note, shipping costs are non-refundable. You will be responsible for paying for your own shipping costs for returning the item unless the item is defective or incorrect.

Exchanges:

  • If you received a defective or incorrect item, we will offer a free exchange. Please contact us immediately at shahidrasool8876@gmail.com or +61 466 800 020 to arrange the exchange.

Damaged or Faulty Items:

  • If an item arrives damaged or faulty, please contact us within 7 days of receiving the product with details and photos of the issue.
  • We will arrange for a replacement or refund, depending on availability and your preference.

Non-returnable Items:

  • The following items are non-returnable:
    • Gift cards
    • Downloadable software products
    • Any product that has been opened or used, unless it is defective.

Contact Us: If you have any questions about returns or refunds, please do not hesitate to contact our customer service team at:

We appreciate your understanding and are here to ensure your shopping experience is smooth and satisfactory!